Calling an emergency electrician for the first time? Here’s what actually happens from the moment you call to the fault being fixed.
The call
Be ready to describe what you’re seeing – sparking, burning smell, no power, a tripped breaker that won’t reset – and roughly when it started. This helps us send the right person with the right parts, rather than diagnosing blind on arrival.
On-site diagnosis
We isolate the affected circuit safely, identify the fault, and explain what we’ve found and what it’ll cost to fix before starting any repair – no surprise invoices for emergency work.
What we can usually fix on the spot
Most emergency call-outs – tripped breakers, faulty outlets, damaged wiring sections, failed geyser elements – are resolved in a single visit. Larger issues, like a DB board that needs full replacement, may need parts ordered and a scheduled follow-up, with the immediate danger made safe in the meantime.
Frequently asked questions
Do you charge more for emergency call-outs?
Emergency and after-hours call-outs typically carry a call-out premium over a scheduled appointment, which we’re upfront about before dispatching.
What areas do you cover for emergencies?
We cover the Southern and Northern Suburbs, Atlantic Seaboard, City Bowl and West Coast – see our service areas for the full list.
Dealing with an electrical emergency? Call our emergency line.